Do my guests need to install an app to use ChatlanAI?

No. Guests just open the web chat link in any browser — no download, no account, no friction.

Will the AI hallucinate or make things up about my property?

ChatlanAI only answers using the information YOU provide about your property — WiFi, check-in, rules, appliance tips. It's strict about not making things up. If a guest asks something it doesn't know, it tells them honestly instead of guessing.

How does ChatlanAI keep each property's data separate?

Every property has its own unique link, knowledge base and conversation context. ChatlanAI will never share one property's WiFi or details with a guest at another property. It's a hard architectural guarantee.

What languages does ChatlanAI speak?

All major ones — English, Spanish, French, German, Italian, Portuguese, Japanese, Mandarin, Korean, Arabic and many more. It auto-detects the guest's language and replies in kind.

Does ChatlanAI work inside Airbnb's own messaging inbox?

ChatlanAI runs on a separate web chat link, not inside Airbnb's inbox (Airbnb does not allow third-party bots in their messaging). You paste your unique link into your Airbnb arrival instructions so guests can reach the AI directly.

Can I see what the AI is telling my guests?

Yes. Every conversation is logged in your host dashboard. You can read full transcripts, see usage stats, and take over any conversation manually whenever you want.

How much does ChatlanAI cost?

Plans start at MXN $249/month with IVA included. There is a 14-day free trial with no credit card charge during the trial period. Cancel anytime from the customer portal.

AI web chat · 24/7

Your guests get instant answers.
You get your weekends back.

Meet ChatlanAI — the friendly AI concierge that answers your guests over a web chat link, in any language, around the clock. Works with Airbnb, Booking, VRBO and every short-term rental platform.

Replies in any language

Start 14-day free trial →

No charge for 14 days. Cancel anytime.

✓Multiple languages ✓Cancel anytime ✓Simple to set up

🌐

Channel

Web chat

🌍

Detected

French → French

ChatlanAI

Online

Hi! What's the WiFi password? 😅10:32

Hi! 👋 WiFi: Beachfront_Villa — Password: Sunset202410:32

Perfect! What time is check-out?10:33

Check-out is at 11:00 AM 🌴 Leave the key on the hook. Enjoy your stay!10:33

01 · Speaks every language

One bot. Every language.

A guest from São Paulo writes in Portuguese? ChatlanAI replies in Portuguese. The next one from Tokyo? Japanese. It auto-detects — no settings to fiddle with.

✓Auto-detect language from the first message

✓100+ languages supported — EN, ES, FR, DE, JP, PT, IT, ZH, AR, KO…

✓Never replies in the wrong language

Get started →

Detected

Live demo

02 · Always awake (24/7)

It never sleeps. So you can.

3 AM messages about the thermostat? Handled. Holidays, weekends, the middle of dinner — guests get answered in seconds, every time.

✓Replies day or night, around the clock

✓Handles late-night WiFi questions while you sleep

✓Always polite, always on-brand

Get started →

02:00

✓ Replied 🌙 While you sleep

24/7

03 · Simple setup

Set up in a few simple steps. That's it.

No technical skills needed. If you can paste a link, you're ready.

Tell ChatlanAI about your place

WiFi, check-in times, house rules, the trick for the dishwasher — drop it all in. It learns in seconds.

🔗 chatlanai.com/c/villa-coral Copy

A Airbnb · Villa Coral

Check-in info →

[ … ]

Paste your link in your listing

We give you a unique chat link for each property. Drop it in your arrival instructions. That's it.

👆 Tap link

Guests get instant answers

Tap → chat opens in any browser → reply in seconds. No app, no account. You sleep, ChatlanAI works.

Get started →

Pricing

Honest pricing. Pick your portfolio size.

No hidden fees. No long-term contracts. Cancel anytime — really.

More than 30 properties? Let's talk.

We'll set up a tailored plan for your team.

Every plan includes

✓Web chat 24/7 ✓24/7 AI replies ✓All languages ✓Host dashboard ✓Message history ✓Priority support

Your guests get instant answers.
You get your weekends back.

One bot. Every language.

It never sleeps. So you can.

Stop answering the same five questions, every day.

Set up in a few simple steps. That's it.

Tell ChatlanAI about your place

Paste your link in your listing

Guests get instant answers

Honest pricing. Pick your portfolio size.

Common questions, honest answers.

Stop answering the same five questions, every day.

Your guests get instant answers. You get your weekends back.

One bot. Every language.

It never sleeps. So you can.

Stop answering the same five questions, every day.

Set up in a few simple steps. That's it.

Tell ChatlanAI about your place

Paste your link in your listing

Guests get instant answers

Honest pricing. Pick your portfolio size.

Common questions, honest answers.

Stop answering the same five questions, every day.

Contact us

Thanks — we got your message!

Your guests get instant answers.
You get your weekends back.